Program Integrity & Quality Assurance

Quality Assurance is a systematic process of checking to see whether a service being developed is meeting specified requirements. A quality assurance system increases customer confidence and improves work processes and efficiency.

The first national quality-assurance system administered as a part of Medicare was established in 1972 by amendment to Title XI of the Social Security Act. The purpose was to determine whether services and items were medically necessary, had a quality that met professionally recognized standards, and were provided in the most effective, economic manner possible.

For an overview of audits and reviews that affect providers who work with the Department of Health & Social Services, visit this site.

For more information on the Medicaid Integrity Program, visitthis site.

For all program review and quality assurance inquiries, contact:

Douglas Jones
Program Integrity Manager
Office of the Commissioner
Program Integrity Unit

4601 Business Park Blvd, Building K
P.O. Box 240249
Anchorage, AK 99524

Phone: 907-269-0361
Fax: 907-269-3460