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Individualized Service Agreement (ISA)

ISA Notice

A new DBH Individualized Services Agreement Provider Agreement will take effect 

 November 1, 2013

and is available now for Community Behavioral Health Center Grantees to serve:

Seriously Mentally Ill (SMI) Adults,
Seriously Emotionally Disturbed (SED) Youth, or
Youth with a Substance Use Disorder (SUD)
who are at risk for institutional or residential care.  

Provider Agreement and attachments to this agreement:

Follow the links below to access:

You can request a copy of the Provider Agreement by contacting:

Diane LoRusso, Grants Administrator
Grants and Contracts Support Team
Department of Health and Social Services
P.O. Box 110650
Juneau, Alaska  99811-8678
Tel:   (907) 465-6148
Fax:  (907) 465-8678

Relay Alaska provides assisted communication services at the following numbers:

TT Phone: 1-800-770-8973
Voice Phone: 1-800-770-8255

DHSS Division of Behavioral Health Program Contacts:

Barbara Knapp, DBH Youth ISA Program Manager​
(907) 269-3609; (907) 269-3623 (Fax)
Direct Secure Message:  

Jim McLaughlin, DBH Adult ISA Program Manager
(907) 269-1044; (907) 269-3623 (fax)
Direct Secure Message: