Indicators of Possible Alcohol Use/Dependence
Adapted
from the Missouri Department of Health's Maternal
Screening to Prevent Fetal Alcohol Syndrome: a training module
for WIC program employees. For ordering
information, contact Missouri
Department of Health, Division of MCFH, Bureau of Disabilities Prevention
and Injury Control, P.O. Box 570, Jefferson City, MO 65102-0570, (573)
751-6253.
Each of the following
may have explanations other than alcohol use. Keep in mind that these
may be warning signs of possible alcohol use and/or dependence:
Physical Appearance of client:
-
Has pupils that do not react
to changes
in light levels.
-
Nods
and/or appears sleepy.
-
Looks much older
than stated age.
-
Appears
unkempt.
-
Smells
of cigarettes
or alcohol, especially on breath.
Behavior of client:
-
Frequently misses
appointments.
-
Appears
agitated, irritable, nervous, forgetful,
and/or confused.
-
Constantly plays
with
objects.
-
Turns body away
from interviewer.
-
Maintains no eye contact
(this can vary
by culture).
-
Leaves awkward periods of silence
between
responses.
-
Frowns
intensely and/or
grimaces.
-
Leaves a seated position
to walk, pace, etc.
-
"Rocks"
while responding.
-
Trembles
or has uncoordinated movements.
-
Makes abrupt, intense gestures
toward interviewer.
Verbal Cues of client:
-
Impaired speech.
-
Changes
in conversational pace (faster,
slower).
-
Jokes about questions
, and/or inappropriate
laughter.
-
Quick answers
denying use (no time taken
to think).
-
Inconsistency
in responses.
-
Hostile
, angry responses.
-
Refuses to answer
some (or all) questions.
-
Blames others
for her drinking.
-
Attempts to change
the subject.
Building Rapport
to Honest Answers
Adapted
from the Missouri
Department of Health's Maternal Screening to Prevent Fetal
Alcohol Syndrome: a training module for WIC program employees. For ordering information, contact Missouri
Department of Health, Division of MCFH, Bureau of Disabilities Prevention
and Injury Control, P.O. Box 570, Jefferson City, MO 65102-0570, (573)
751-6253.
Positive rapport is key to getting honest answers
to questions. It is based on treating clients with respect and value,
and it starts with the first interaction. Your personal attitudes
toward alcohol use and women who drink can either enhance or diminish
your relationship with the client and the screening process. Left
unidentified, negative attitudes will be conveyed to your client through:
content, voice tone, and body language. Negative attitudes include
judgement, condescension, disinterest, and fear.
Ways to Establish Positive
Rapport with the Client:
-
Develop an atmosphere
of warmth and trust.
-
Maintain
a friendly manner.
-
Exhibit genuine concern
and caring.
-
Demonstrate
empathy and understanding.
-
Use appropriate eye contact
, posture and
gestures.
Techniques For Asking the
Tough Questions:
-
Review your responsibilities
as a medical provider regarding patient confidentiality.
-
Ask questions that are
straightforward, non-threatening, non-judgmental, and open-ended.
If a client becomes defensive
or resistant, try:
-
emphasizing confidentiality
again
-
softening
your voice tone
-
active listening
(i.e.
nodding head, leaning forward)
-
reflective listening
(i.e.
reflect back to the client what she has told you in her own words)
Use the following progression to ask about
the least threatening substances first:
-
Over-the-counter medications
-
Prescription medications
-
Caffeine
-
Cigarettes
-
Alcohol
Talking with High-Risk Pregnant Clients About
Alcohol and Other Drugs
-
Be non-judgmental
-
Work toward
building client's self-esteem
-
Be culturally sensitive
and age appropriate
-
Use patience
and persistence
-
Encourage new interests
and participation
in healthy leisure time activities that the person enjoys
-
Reinforce client's coping skills
-
Encourage her to spend time
with friends and family who support a healthy lifestyle and, if
she doesn't have such a support system, suggest how she might develop
one
-
Connect alcohol/drugs with their consequences
by explaining effects on how they pass through the placenta and
affect the fetus
-
Emphasize
that abstinence will improve chances
of a healthy baby
-
Avoid guilt-provoking criticism
-
Tell her to be patient
and live one day
at a time
Use positive statements:
"If you stop drinking, you have a better chance
of having a healthy baby"
rather than
"Your drinking has already damaged your baby"
"Both you and Your baby will feel better when you are sober"
rather than
"If you continue to drink you will ruin your
health and your baby won't develop normally"
"Your concern for your baby will help you
be a good mother"
rather than
"
If you really loved your baby you won't drink
so much"