Health Care Services
Our mission is to provide to all eligible Alaskans access and oversight to the full range of appropriate Medicaid services. We also protect Alaska’s most vulnerable populations through our certification and licensing sections.
You can read more about our Mission, Vision, and Core Values.
IRS Form 1095-B for Medicaid Recipients
News
- Medically Necessary Early Refills due to Wildfires
The Department of Health and Social Services is granting flexibility regarding early refills of Medicaid-covered medications, due to wildfires around the state. For details, view the August 22, 2019 letter to providers, 
Medically Necessary Early Refills Due to Wildfires.
- Adult Enhanced Dental Program Unfunded as of July 1, 2019
The adult enhanced (preventive) dental program is unfunded effective July 1, 2019. All service authorization requests and claims for adult preventive services with dates of service on and after July 1, 2019 will be denied. The department will pay for authorized adult enhanced dental services completed prior to July 1, 2019, and for seatment or completion of authorized services that commenced prior to July 1, 2019. Adult emergency dental services are unaffected and will continue to be covered. Fee schedules will be updated in the coming weeks. Additional information about coverage for dentures and denture-related services will be released in the coming weeks. Until that time, service authorization requests for dentures will be denied. If you have any questions, please contact Provider Inquiry at (800) 770-5650, option 1, 1, 1 or the Division of Health Care Services’ Medicaid dental program manager, Carrie Crouse, at (907) 334-2403 or Sherri Larue, at (907) 334-2656.
- Updated Member Appointment No-Show Report and New Fax Number - An updated version of the Member No-Show Report is now available. Included in the changes is a new fax number, (907) 269-8868. The Division of Health Care Services (DHCS) Quality Assurance (QA) Unit will continue to review each report to determine what actions can be taken to reduce no-show occurrences.
- Opioid Training/CEU Opportunity for Prescribing Providers
New Alaska legislation requires a minimum of two hours of continuing education in pain management, opioid use, and addiction for prescribing providers. For information on applicable courses, view the Opioid and Pain Management training flyers on the Enterprise Provider Messages and Announcements page.
Proposed and Adopted/Filed Regulations
- Medicaid Regulations Proposed: 72 Hour Documentation Requirements and Provider Self-Audits. The public comment period ends October 2, 2019.
- Department of Health and Social Services Regulations Proposed: Medicaid Telemedicine Services. The public comment period ends September 27, 2019.
- Public Hearing Regarding Proposed Regulations: Public hearings regarding proposed Medicaid Telemedicine Services regulations are scheduled for September 13, 2019.
- Department of Health and Social Services Regulations Proposed: Home and Community-Based Waiver, Day Habilitation Services. The public comment period ends September 30, 2019.
- Public Hearing Regarding Proposed Regulations: Public hearings regarding proposed Home and Community-Based Waiver, Day Habilitation Services regulations are scheduled for September 13, 2019.
- Department of Health and Social Services Regulations Proposed: Disclosure and Reporting of Health Care Services, Price, and Fee Information. The public comment period ends September 27, 2019.
- Public Hearing Regarding Proposed Regulations: A public hearing regarding proposed Disclosure and Reporting of Health Care Services, Price, and Fee Information regulations is scheduled for August 28, 2019.
- Emergency Medicaid Regulations Adopted: Medicaid Payment Rates, Cost Containment, effective July 1, 2019
- Emergency Medicaid Regulations Adopted: Prospective Payment System, Cost Containment, effective July 1, 2019
- Emergency Medicaid Regulations Adopted: Medicaid Coverage and Payment, 1115 Waiver Services, effective July 1, 2019
- Medicaid Regulations Filed: Medicaid Home and Community-Based Waiver, Nursing Oversight, and Care Management Services effective June 13, 2019.
- Medicaid Regulations Filed: Durable Medical Equipment, Prosthetics and Orthotics, Supplies Coverage and Payment effective June 2, 2019.
Mission
We provide to all eligible Alaskans access and oversight to the full range of appropriate Medicaid services. We also protect Alaska’s most vulnerable populations through our certification and licensing sections.
Vision
We will innovate health plans that improve quality of health care for all Alaskans, attract excellent providers, and be known for outstanding customer service.
Core Values
Through quality service, prudent use of resources, and satisfied, productive, employees we will promote good health for the people we serve, via ACCESS:
ARTICULATE
Use skills and tools to clearly elicit and convey effective feedback, goals and guidance to all customers and team members.
COMPETENT
Maintain the knowledge, skills and ability necessary to perform our jobs and treat everyone with dignity.
CONSTRUCTIVE
Embrace evidence, data, and best practices to innovate and to improve everything we do; never accept “good enough,” or “that’s the way it’s always been done.”
ETHICAL
Set an example of the ethical values of our division, department and state, recognize and respond to risks, respect and value each member of our team.
STRATEGIC
Appropriately follow policies and procedures; model creativity and support to our team members by giving authority along with responsibility.
SINCERE
Inspire our team members and customers through positive attitudes and by our consistency, fairness, and transparency.