Health Care Services

Margaret Brodie staff photo

Health Care Services

The Division of Health Care Services provides access and oversight to the full range of appropriate Medicaid health care services to all eligible Alaskans in need. These services include but are not limited to hospitals, physicians, pharmacy, dental, vision, durable medical equipment, and transportation. The division also has the responsibility for protecting Alaska’s most vulnerable populations, through its certification and licensing sections.

News

Xerox State Healthcare, LLC has served as Alaska Medicaid’s fiscal agent since 2012. The parent company, Xerox Corporation, announced in October 2016 that Xerox State Healthcare, LLC will become a new independent, publicly-traded company called Conduent Incorporated. Fiscal agent operations will be rebranded, beginning January 3, 2017, as Conduent State Healthcare, LLC.

Xerox has assured DHSS, Medicaid providers, recipients, and other partners a seamless transition and that the same knowledgeable fiscal agent individuals will continue to support the Alaska Medicaid program.

Rebranding of fiscal agent forms, notifications, and other correspondence is underway.
Email domains were transitioned from @xerox.com to @conduent.com on December 19, 2016.
Fiscal agent physical mailing addresses and phone numbers will not change.

Questions? Please contact Conduent State Healthcare, LLC at 907.644.6800, option 1, 1, or toll-free in Alaska at 800.770.5650, option 1, 1, 1

DMEPOS Proposed Regulations: Responses to Questions (as of 02/03/2017)
Warning - A phone number that was once used for the Denali KidCare program is now being used to ask people for their credit card number in order to win a prize. The phone number related to this activity is 888-318-8890. This is not a State of Alaska government phone number. People should not call this number or give out Medicaid or credit card information.
Alaska Medicaid Annual Report SFY2015

Xerox Corrective Action Plan

Our Mission

To provide health coverage to Alaskans in need.

Our Vision

Quality health care will be available to all Alaskans
We will advocate for health coverage that promotes the optimal health status for all Alaskans
We will be an innovative leader in Alaska health care
We will be known for our excellent customer service
Our performance and reputation will attract providers to our health plan
As a major purchaser of health care we will invest in a strong Alaskan health care system

Our values

The people we serve
Good health
Our employees
Prudent use of resources
Quality service
Success in all we do

View our job opportunities at http://workplace.alaska.gov.