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Denali KidCare

 

Denali KidCare logoContact Us

 

Who is eligible for Denali KidCare?

If you have questions about Denali KidCare eligibility please click here.
 

Questions about your case or application?

For streamlined services, please contact the Division of Public Assistance in your area. Click here for a list of DPA offices. If you are unable to reach your local DPA office, please contact the Division of Public Assistance at the policy mailbox and your question will be directed to someone who can assist you.
 
If you are a pregnant woman and have submitted an application for Denali KidCare and have not received a notice informing you of the status of your application, please call 1-844-864-2229.
 

General coverage or eligibility questions?

If you are eligible and have questions about your coverage, contact the Denali KidCare Recipient Helpline  at 1 (800) 780-9972 or email RecipientHelp@acs-inc.com.
 
To provide comments or suggestions about
the Denali KidCare program, please contact
Barbara Hale at barbara.hale@alaska.gov

Priority Numbers for Pregnant Women and others who have applied and have an Urgent Need

  • Pregnant Women
    If you have submitted an application for Pregnant Woman Medicaid (DenaliCare) and have not received a notice informing you of the status of your application, please call 1-844-864-2229 (BABY).  Please be prepared to provide your case number, your full name, social security number, and a valid phone number.

  • Urgent Medical Need
    Please call 1-844-231-7880, if you submitted an application for Medicaid and someone is experiencing an urgent need for medical assistance such as:
    • Medical procedures to address a life threatening illness or injury (Call 911 first)
    • Travel for high risk medical procedures
    • Prescriptions that need to be filled
  • Call 211
    For information about community resources that may help you until your application is processed

  • Status of backlog of Medicaid applications