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Our Mission


Mission

We provide to all eligible Alaskans access and oversight to the full range of appropriate Medicaid services, including but not limited to hospitals, physicians, pharmacy, dental, vision, durable medical equipment, and medically-related transportation. We also protect Alaska’s most vulnerable populations through our certification and licensing sections.

Vision

We will innovate health plans that improve quality of health care for all Alaskans, attract excellent providers, and be known for outstanding customer service.

Core Values

Through quality service, prudent use of resources, and satisfied, productive, employees we will promote good health for the people we serve, via ACCESS:

ARTICULATE

Use skills and tools to clearly elicit and convey effective feedback, goals and guidance to all customers and team members.

COMPETENT

Maintain the knowledge, skills and ability necessary to perform our jobs and treat everyone with dignity.

CONSTRUCTIVE

Embrace evidence, data, and best practices to innovate and to improve everything we do; never accept “good enough,” or “that’s the way it’s always been done.”

ETHICAL

Set an example of the ethical values of our division, department and state, recognize and respond to risks, respect and value each member of our team.

STRATEGIC

Appropriately follow policies and procedures; model creativity and support to our team members by giving authority along with responsibility.

SINCERE

Inspire our team members and customers through positive attitudes and by our consistency, fairness, and transparency.​​