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Xerox* Corrective Action Plan


The Xerox Health Enterprise Corrective Action Plan (CAP) is available for viewing. This CAP addresses corrective actions for Medicaid claims processing and does not include or address all issues within the Enterprise system. The State of Alaska does not endorse these documents. They are simply are being shared for transparency. As with any system related documentation, they are technical in nature and may be difficult to interpret.

This page will be updated mid-2016. CAP progress continues during this time.​


*  Effective January 3, 2017, Alaska Medicaid's fiscal agent Xerox State Healthcare LLC is independent of its parent company, Xerox Corporation, and is now known as Conduent State Healthcare, LLC.

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