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Public Assistance
Shawnda O'Brien, Director of Public Assistance
Shawnda O'Brien
Director
 

 

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For non-clinical questions related to the COVID-19 outbreak, please contact 2-1-1.
Alaska 2-1-1: Get connected. Get answers.

Public Assistance Offices

 

Have questions about COVID-19?


Notice: While offices are not providing in-person service at this time due to the COVID-19 public health emergency, lobbies are open to pick up and drop off information and applications. Drop boxes are checked daily. Email and voice mail messages are responded to within 2 business days.  If you have not received a response within 2 business days (48 hours) please contact hssdpadirectoroffice@alaska.gov.

The Division processes work in a statewide manner, therefore documents submitted for eligibility determination is distributed to staff in locations across the state for processing. Due to electronic document record keeping processes, the division is able to process incoming work as it is received in any location staff are working.   The majority of staff in the division are working from home.

Business hours are weekdays from 8:00am to 5:00pm. Interviews are conducted telephonically: Monday-Friday from 8:00am to 3:00pm. 

The division is looking to expand working hours from 7:00am to 7:00pm and to include Saturdays in the near future. This change would also allow for an expanded timeframe to schedule required interviews beyond 8:00am to 3:00pm.  


For emergencies, please visit our Emergency Helpline section.
 

Regions - Hubs - Program Offices

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Northern 

Fairbanks District Office
675 7th Avenue, Station E
Fairbanks, AK 99701
Phone: (907) 451-2850; 1-800-478-2850
Fax: (907) 451-2923; 1-877-451-2923
Email: DPAFairbanks.office@alaska.gov

 
 

Nome District Office
214 E. Front Street
Nome, AK 99762
Phone: (907) 443-2237; 1-800-478-2236
Fax: (907) 443-2307; 1-888-574-2307
Email: DPANome.office@alaska.gov

 
 

Peninsula

 
Homer District Office
3670 Lake Street, Suite 200
Homer, AK 99603
Phone: (907) 226-3040; 1-877-235-2421
Fax: (907) 235-6176; 1-877-235-2421
Email: DPAHomer.office@alaska.gov
Note: Temporary Office Hours in Effect

Kenai Peninsula Job Center
11312 Kenai Spur Hwy., Suite 2
Kenai, AK 99611
Phone: (907) 283-2900; 1-800-478-9032
Fax: (907) 283-6619; 1-888-248-6619
Email: DPAKenai.office@alaska.gov
 
 

Southcentral – Anchorage/ Mat-Su

Gambell District Office
400 Gambell Street
Anchorage, AK 99501
Phone: (907) 269-6599; 1-888-876-2477
Fax: (907) 269-6520
Email: DPAGambell.office@alaska.gov

Muldoon District Office
1251 Muldoon Road, Suite 111B
Anchorage, AK 99504
Phone: (907) 269-0001; 1-888-876-2477
Fax: (907) 269-6058
Email: DPAMuldoon.office@alaska.gov

Mat-Su District Office
855 W. Commercial Drive
Wasilla, AK 99654
Phone: (907) 376-3903; 1-800-478-7778
Fax: (907) 373-1136 or (907) 357-2538; 1-877-357-2538
Email: DPAWasilla.office@alaska.gov

 
 

Southeast

Juneau District Office
10002 Glacier Hwy., Suite 200
Juneau, AK 99801
Mailing Address: PO Box 110642, Juneau, AK  99811-0642
Phone: (907) 465-3537; 1-800-478-3537
Fax: (907) 465-4657
Email: DPAJuneau.office@alaska.gov

Ketchikan District Office
2030 Sea Level Drive, Suite 301
Ketchikan, AK 99901
Phone: (907) 225-2135; 1-800-478-2135
Fax: (907) 247-2135
Email: DPAKetchikan.office@alaska.gov

Sitka District Office
304 Lake Street, suite 101
Sitka, AK 99835
Phone: (907) 747-8234; 1-800-478-8234
Fax: (907) 747-8224
Email: DPASitka.office@alaska.gov

 
 

Southwest

Bethel District Office
460 Ridgecrest Drive, Suite 121
Bethel, AK 99559
Phone: (907) 543-2686; 1-800-478-2686
Fax: (907) 543-5912; 1-888-443-2650
Email: DPABethel.office@alaska.gov

Kodiak District Office
211 Mission Road, Suite 101
Kodiak, AK 99615
Phone: (907) 486-3783; 1-888-480-3783
Fax: (907) 486-3116; 1-888-281-3116
Email: DPAKodiak.office@alaska.gov

 
 

Program Offices

Child Care Program Office
Statewide Toll-free Phone: 1-888-268-4632
Email: CCPO@alaska.gov

Senior Benefits
855 W. Commercial Drive
Wasilla, AK 99654
Phone: (907) 352-4150; 1-888-352-4150
Fax: (907) 357-2561; 1-866-352-8539
Email: DPAWasilla.office@alaska.gov

Long Term Care
3601 C. Street, Suite 120
Anchorage, AK 99503
Phone: (907) 269-8950; 1-800-478-4372 or 4364
Fax: (907) 269-5608; 1-855-869-5608
Email: DPALongtermcare.office@alaska.gov

Policy Team
PO Box 110640 Juneau, AK 99811-0640
Phone: (907) 465-3382
Fax: (907) 465-5254
Email: dpapolicy@alaska.gov 

 
 
Verifications - Out of State Benefits
Verifies Alaska program Participation
Email: verifications@alaska.gov

 

The division reserves the right to refuse service to individuals on the basis of harassment.
 
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