Notice: While offices are not providing in-person service at this time due to the COVID-19 public health emergency, lobbies are open to pick up and drop off information and applications. Drop boxes are checked daily. Email and voice mail messages are responded to within 2 business days. If you have not received a response within 2 business days (48 hours) please contact hssdpadirectoroffice@alaska.gov.
The Division processes work in a statewide manner, therefore documents submitted for eligibility determination is distributed to staff in locations across the state for processing. Due to electronic document record keeping processes, the division is able to process incoming work as it is received in any location staff are working. The majority of staff in the division are working from home.
Business hours are weekdays from 8:00am to 5:00pm. Interviews are conducted telephonically: Monday-Friday from 8:00am to 3:00pm.
The division is looking to expand working hours from 7:00am to 7:00pm and to include Saturdays in the near future. This change would also allow for an expanded timeframe to schedule required interviews beyond 8:00am to 3:00pm.
Regions - Hubs - Program Offices
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Northern
Fairbanks District Office
675 7th Avenue, Station E
Fairbanks, AK 99701
Fax: (907) 451-2923; 1-877-451-2923
Nome District Office
214 E. Front Street
Nome, AK 99762
Fax: (907) 443-2307; 1-888-574-2307
Peninsula
Homer District Office
3670 Lake Street, Suite 200
Homer, AK 99603
Kenai Peninsula Job Center
11312 Kenai Spur Hwy., Suite 2
Kenai, AK 99611
Southcentral – Anchorage/ Mat-Su
Anchorage District Office (Opening March 8, 2021)
3901 Old Seward Highway
Suite 131
Anchorage, AK 99503
Gambell District Office (Closed)
Muldoon District Office (Closed)
Mat-Su District Office
855 W. Commercial Drive
Wasilla, AK 99654
Fax: (907) 373-1136 or (907) 357-2538; 1-877-357-2538
Southeast
Juneau District Office
10002 Glacier Hwy., Suite 200
Juneau, AK 99801
Mailing Address: PO Box 110642, Juneau, AK 99811-0642
Fax: (907) 465-4657
Ketchikan District Office
2030 Sea Level Drive, Suite 301
Ketchikan, AK 99901
Fax: (907) 247-2135
Sitka District Office
304 Lake Street, suite 101
Sitka, AK 99835
Fax: (907) 747-8224
Southwest
Bethel District Office
460 Ridgecrest Drive, Suite 121
Bethel, AK 99559
Fax: (907) 543-5912; 1-888-443-2650
Kodiak District Office
211 Mission Road, Suite 101
Kodiak, AK 99615
Fax: (907) 486-3116; 1-888-281-3116
Program Offices
Statewide Toll-free Phone: 1-888-268-4632
855 W. Commercial Drive
Wasilla, AK 99654
Fax: (907) 357-2561; 1-866-352-8539
3901 Old Seward Highway
Suite 131
Anchorage, AK 99503
Phone: (907) 269-8950
Fax: (907) 269-5608
Toll Free: 1-800-478-4372
Toll Free Fax: 1-855-869-5608
Policy Team
PO Box 110640 Juneau, AK 99811-0640
Phone: (907) 465-3382
Fax: (907) 465-5254
Verifications - Out of State Benefits
Verifies Alaska program Participation
The division reserves the right to refuse service to individuals on the basis of harassment.