Our Mission and Philosophy
As the Division of Public Assistance
charts a course toward a new welfare system, the following mission
and vision statements define
a direction for the agency. The guiding principles and program
philosophies explain common beliefs that enable this agency to
achieve its goals.
We promote self sufficiency and provide basic living expenses to
Alaskans in need.
Believing in the fundamental worth of our work, our agency provides
and defends basic safety net services for the poor. We respectfully
help needy individual and families reach higher levels of independence.
By promoting the value of work, we improve the social and economic
well being of those we serve. We have high expectations for our
clients' personal effort to find and keep employment.
We are responsible stewards of the public programs we are entrusted
to manage. We seek and wisely use the resources needed to accomplish
our goals. We create success by focusing on continuous improvement.
We are accountable for our work, and strive to objectively measure
our performance. We cooperate with other organizations to efficiently
offer integrated client services.
We work in an environment of mutual respect and trust. Our well-trained
staff support our mission. Staff feel valued, and participate in
decisions affecting their work. We uphold high ethical standards.
Our behavior exemplifies the values and guiding principles of our
We work for the common good of, and earn the respect of the clients
and communities we serve. We honor cultural, geographic and economic
diversity. We seek community involvement in our decisions and service
We are Customer Driven.
We value Local Ownership.
- We promote an Efficient and Effective Management System.
- We provide Programs Focused on Self-Sufficiency.
- We promote a Collaborative System.
- We provide Outcome-Based Effective Services.
- We maintain a Quality Work Force.
The values and beliefs one upholds impact his or her work.
Common philosophies supported by the Division of Public Assistance
are described below.
Management believes staff is the agency's most valuable resource.
Well-trained staff support the mission. Staff are valued and
participate in decisions affecting their work.
In order to accomplish the mission, staff of the Division
of Public Assistance promote these beliefs.
is always better than welfare.
- offers the best avenue to
does not adequately support families.
should only be a short-term
means of support.
are all capable of making strides toward self-sufficiency.
- are an essential part of developing their plans to become self-sufficient.
- are accountable for their progress toward their goals.
- should be treated with respect and dignity that honors their
is focused on helping as many families as possible become
capable of attaining self-sufficiency.
- is to provide the support to help clients reach their goals.
- requires that we be mindful of our responsibility to the citizens
- involves collaborating with clients, staff, partners and the
community to ensure our clients' success.
- to make work a better option than welfare.
For more information on the Division of Public Assistance's
mission and philosophy, call 465-2680.