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Contact Information:
Email HAP Staff at:
liheap@alaska.gov
Phone: 1-800-470-3058
(907) 465-3058 (Juneau)

Fax: (907) 465-3319
Toll Free Fax: 1-888-282-3319

Address
10002 Glacier Highway, Ste 200
Juneau, AK 99801-8569

Benefit Information Hotline:
1-888-804-6330
(Outside Anchorage)

(907) 269-5777 (In Anchorage)

FY 2017 Income Guidelines
​# of
People
in Home
​Monthly
Gross
Income
​1 ​$1,855
​2 ​$2,502
​3 ​$3,150
​4 ​$3,797
​5 ​$4,445
​6 ​$5,092
​7 ​$5,740
​8 ​$6,390
​9 ​$7,040
​10 ​$7,690
​11 ​$8,340
​12 ​$8,990
​13 ​$9,640
​14 ​$10,290
​15 ​$10,940
​16 ​$11,590
​17 ​$12,240
​18 ​$12,890
 

Heating Assistance Program (HAP)

 
August 30, 2017 - NOTICE OF PROPOSED CHANGES ON THE HEATING ASSISTANCE PROGRAM BENEFIT DETERMINATIONS IN THE REGULATIONS OF THE DEPARTMENT OF HEALTH & SOCIAL SERVICES.

BRIEF DESCRIPTION

The Department of Health & Social Services proposes to change regulations on the federal and Alaska heating assistance programs related to eligibility and benefit determinations.

The Department of Health & Social Services proposes to adopt regulation changes in Title 7 of the Alaska Administrative Code, dealing with the eligibility determination formula under the federal heating assistance program and the Alaska affordable heating program, including the following:

7 AAC 44. Heating Assistance Programs, is proposed to be changed as follows:
  • Change the description for how an applicant’s dwelling type affects their eligibility and amount of heating assistance.
  • Change how an applicant that lives in subsidized housing and receives a utility allowance has their eligibility and benefit amount calculated.
  • Clarify and change the requirements related to irregular income, vendor refunds, requesting a hearing, fee agent duties, and the timing of benefit payments.
(Read more...)
 
The Heating Assistance Program (HAP) is designed to promote the general welfare and safeguard the health and well-being of Alaska's population by offsetting the cost of home heating for eligible Alaskan residents.
 

 How To Complete Your State of Alaska Heating Assistance Application

 
 
The Heating Assistance program is closed until October 1.  The new application will be available on October 1, 2017.

Program Basics

 
The Heating Assistance Program assists households with income at or below 150% of the federal poverty income guidelines, who have a minimum of $200 in out-of-pocket heating costs per year, and meet all other eligibility criteria.  The benefit is a one-time payment to the household’s vendor, sent to the vendor, and applied to the customer’s account as a credit.   It is open to homeowners and renters. 
 
The program opens on October 1.  Applications are available at Department of Public Assistance offices throughout the state, WIC offices, vendor locations, senior centers, and on line at www.heatinghelp.alaska.gov beginning on October 1.  You can also contact the Heating Assistance Office at 1-800-470-3058 or liheap@alaska.gov and we’d be more than happy to mail one out to you. 
 
Benefits are issued beginning on November 1.  Applicants can call the State’s IVR Hotline after that date to find out if they are approved for a benefit, how much the benefit is, and which vendor it was sent to.  Calls to the IVR Hotline prior to November 1 give out information from the previous year and the information is not accurate or current.  One benefit is issued per “season” which runs from October 1 through April 30. For more information, please visit the IVR Hotline section of our Client Resources page.
 
The last day to apply for heating assistance each year is April 30. 
 
The program can also assist with deposits to establish service in subsidized rental buildings in which heat is included in the rent but the tenant pays for their own electric or gas for cooking.  This component is known as the Subsidized Rental Housing Utility Deposit (SRHUD).  Applications for the Subsidized Rental Housing Deposit are accepted year round. 2017 SHRUD Program application.
 
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