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Contact for Heating Assistance:

E-mail
HAP Staff

Phone:
1-800-470-3058

465-3058
(Juneau)

Benefit Information Hotline:

1-888-804-6330
(Outside Anchorage)

269-5777
(In Anchorage)

Fax
(907) 465-3319

Toll Free Fax
1-888-282-3319

Address:
10002 Glacier Highway
Suite 200
Juneau, AK 99801-8569

Heating Assistance Program (HAP)

Heating Assistance information is also available at GovBenefits.gov!

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The Heating Assistance Program is closed until October 1, 2015. 
 
Heating assistance helps households pay a portion of home heating expenses.  The program runs from October 1 through April 30.  If you received heating assistance this past season, a new application will be sent to you in September.  The new application will be available on line beginning October 1.  Please do not use an old application.  The first benefit checks will be issued to vendors on November 2, 2015. 
 
house with ice
If you have questions about your benefit, please contact our IVR Hotline at 1-888-8804-6330 or 269-5777 in the Anchorage area.  Please note that the hotline will not be updated until November 2, 2015.  If you call prior to that date, you will be listening to last year’s award information.  Please call after November 2, 2015 for FY 2016 benefit information.
 
If you are looking for assistance with a utility deposit and you live in subsidized housing, you can call the heating assistance office using the numbers to the left of the web page or see below.
 

Subsidized Rental Housing Utility Deposit (SRHUD)

 
Helps pay a utility deposit when households are moving into Section 8 or subsidized rental housing, provided that heat is included in the rent. Applications for the Subsidized Rental Housing Utility Deposit are accepted throughout the year.
 
Adobe Acrobat Document2015 SHRUD Program application. This application is used for the Subsidized Rental Housing Utility Deposit (SRHUD) program. Please call the Heating Assistance office to request an application.

NOTE: Completed forms can not be returned over e-mail. E-mail should be used with discretion when relaying or requesting confidential or timely information, as documents may be delayed or rerouted and breaches of document confidentiality may occur.

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