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Contact for Heating Assistance:

HAP Staff



Benefit Information Hotline:

(Outside Anchorage)

(In Anchorage)

(907) 465-3319

Toll Free Fax

10002 Glacier Highway
Suite 200
Juneau, AK 99801-8569

Heating Assistance Program (HAP)

Heating Assistance information is also available at!

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The Heating Assistance Program is closed until October 1, 2015. 
Heating assistance helps households pay a portion of home heating expenses.  The program runs from October 1 through April 30.  If you received heating assistance this past season, a new application will be sent to you in September.  The new application will be available on line beginning October 1.  Please do not use an old application.  The first benefit checks will be issued to vendors on November 2, 2015. 
house with ice
If you have questions about your benefit, please contact our IVR Hotline at 1-888-8804-6330 or 269-5777 in the Anchorage area.  Please note that the hotline will not be updated until November 2, 2015.  If you call prior to that date, you will be listening to last year’s award information.  Please call after November 2, 2015 for FY 2016 benefit information.
If you are looking for assistance with a utility deposit and you live in subsidized housing, you can call the heating assistance office using the numbers to the left of the web page or see below.

Public Hearing Notice for FY 2016 Plan

Request for Public Comments on

LIHEAP Block Grant Application for 2015-2016

The Department of Health and Social Services invites the public to comment on the attached state plan for the proposed use of the 2015-2016 federal Low-Income Home Energy Assistance Program (LIHEAP) block grant funds. 
This proposed plan describes the procedures used by the Heating Assistance Program.  The plan includes the proposed allocation of funds for heating and weatherization assistance, a description of the method for determining eligibility and the amount of the heating assistance benefit, and the proposed benefit rate for the 2015-2016 Program. 
Any interested person may send in comments on the proposed LIHEAP plan to the Heating Assistance Program, P.O. Box 110640, Juneau, Alaska 99811-0640; fax (907) 465-5254, or email
Written comments must be received no later than 4:30 p.m. on Friday, August 14, 2015. 

If you need a special accommodation in order to comment on the proposed LIHEAP plan, please contact Susan Marshall at (907) 465-3099 by August 10, 2015 to make necessary arrangements.

Subsidized Rental Housing Utility Deposit (SRHUD)

Helps pay a utility deposit when households are moving into Section 8 or subsidized rental housing, provided that heat is included in the rent. Applications for the Subsidized Rental Housing Utility Deposit are accepted throughout the year.
Adobe Acrobat Document2015 SHRUD Program application. This application is used for the Subsidized Rental Housing Utility Deposit (SRHUD) program. Please call the Heating Assistance office to request an application.

NOTE: Completed forms can not be returned over e-mail. E-mail should be used with discretion when relaying or requesting confidential or timely information, as documents may be delayed or rerouted and breaches of document confidentiality may occur.