Skip to content
Table of Contents
Contact Information:
Email HAP Staff at:
Phone: 1-800-470-3058
(907) 465-3058 (Juneau)

Fax: (907) 465-3319
Toll Free Fax: 1-888-282-3319

PO Box 110642
Juneau, AK  99811-0642

Benefit Information Hotline:
(Outside Anchorage)

(907) 269-5777 (In Anchorage)

FY 2017 Income Guidelines
​# of
in Home

Heating Assistance Program (HAP)


State of Alaska​

Request For Public Comments

Low Income Home Energy Assistance Program (LIHEAP)
FY 2019 Block Grant Plan

The Department of Health and Social Services invites the public to comment on the state plan for the proposed use of the 2018-2019 federal Low-Income Home Energy Assistance Program (LIHEAP) block grant funds.

This proposed plan describes the procedures used by the Heating Assistance Program. The plan includes the proposed allocation of funds for heating and weatherization assistance; a description of the method for determining eligibility and the amount of the heating assistance benefit; and the proposed benefit rate for the 2018-2019 Program. 

Draft FY 2019 LIHEAP Plan for Public Comment

Any interested person may send in comments on the proposed LIHEAP plan to:

Susan Marshall
Heating Assistance Program Coordinator
State of Alaska, Heating Assistance Program
P.O. Box 110640
Juneau, Alaska 99811-0640

or by fax at (907) 465-5154, or by email:​. Written comments must be received no later than 4:30pm on Friday, August 17, 2018.

If you need a special accommodation in order to comment on the proposed LIHEAP plan, please contact Susan Marshall at (907) 465-3099 by August 13, 2018 to make necessary arrangements.

The Heating Assistance Program (HAP) is designed to promote the general welfare and safeguard the health and well-being of Alaska's population by​ offsetting the cost of home heating for eligible Alaskan residents. 

Program Basics

The Heating Assistance Program assists households with income at or below 150% of the federal poverty income guidelines, who have a minimum of $200 in out-of-pocket heating costs per year, and meet all other eligibility criteria.  The benefit is a one-time payment to the household’s vendor, sent to the vendor, and applied to the customer’s account as a credit.   It is open to homeowners and renters. 
The program opens on October 1.  Applications are available at Department of Public Assistance offices throughout the state, WIC offices, vendor locations, senior centers, and on line at beginning on October 1.  You can also contact the Heating Assistance Office at 1-800-470-3058 or and we’d be more than happy to mail one out to you.

The Heating Assistance program is closed until October 1. 
The new application will be available on October 1, 2018.
Benefits are issued beginning on November 1.  Applicants can call the State’s IVR Hotline after that date to find out if they are approved for a benefit, how much the benefit is, and which vendor it was sent to.  Calls to the IVR Hotline prior to November 1 give out information from the previous year and the information is not accurate or current.  One benefit is issued per “season” which runs from October 1 through April 30. For more information, please visit the IVR Hotline section of our Client Resources page.
The last day to apply for heating assistance each year is April 30. 
The program can also assist with deposits to establish service in subsidized rental buildings in which heat is included in the rent but the tenant pays for their own electric or gas for cooking.  This component is known as the Subsidized Rental Housing Utility Deposit (SRHUD).  Applications for the Subsidized Rental Housing Deposit are accepted year round. 2018 SHRUD Program application.