Skip to content
Table of Contents
Contact Information:
Email HAP Staff at:
Phone: 1-800-470-3058
(907) 465-3058 (Juneau)

Fax: (907) 465-3319
Toll Free Fax: 1-888-282-3319

10002 Glacier Highway, Ste 200
Juneau, AK 99801-8569

Benefit Information Hotline:
(Outside Anchorage)

(907) 269-5777 (In Anchorage)

FY 2017 Income Guidelines
​# of
in Home
​1 ​$1,855
​2 ​$2,502
​3 ​$3,150
​4 ​$3,797
​5 ​$4,445
​6 ​$5,092
​7 ​$5,740
​8 ​$6,390
​9 ​$7,040
​10 ​$7,690
​11 ​$8,340
​12 ​$8,990
​13 ​$9,640
​14 ​$10,290
​15 ​$10,940
​16 ​$11,590
​17 ​$12,240
​18 ​$12,890

Heating Assistance Program (HAP)

Block Grant Public Hearings

Request for Public Comments on the FY 2018 Low Income Home Energy Assistance Program Block Grant Application

The State of Alaska, Department of Health and Social Services invites the public to comment on the state plan for the proposed use of the 2017-2018 federal Low-Income Home Energy Assistance Program (LIHEAP) block grant funds.  A link to a copy of the block grant application is attached at the bottom of this notice. 

This proposed plan describes the procedures used by the Heating Assistance Program.  The plan includes the proposed allocation of funds for heating and weatherization assistance, a description of the method for determining eligibility and the amount of the heating assistance benefit, and the proposed benefit rate for the 2017-2018 Program. 

Any interested person may send in comments on the proposed LIHEAP plan to the Heating Assistance Program, Attn:  Susan Marshall, P.O. Box 110640, Juneau, Alaska 99811-0640; fax (907) 465-5154, or email  Written comments must be received no later than 4:30 p.m. on Friday, August 18, 2017. 

If you need a special accommodation in order to comment on the proposed LIHEAP plan, please contact Susan Marshall at (907) 465-3099 by August 14, 2017 to make necessary arrangements.

Draft FY 2018 LIHEAP Plan for Public Comments
The Heating Assistance Program (HAP) is designed to promote the general welfare and safeguard the health and well-being of Alaska's population by offsetting the cost of home heating for eligible Alaskan residents.

 How To Complete Your State of Alaska Heating Assistance Application

The Heating Assistance program is closed until October 1.  The new application will be available on October 1, 2017.

Program Basics

The Heating Assistance Program assists households with income at or below 150% of the federal poverty income guidelines, who have a minimum of $200 in out-of-pocket heating costs per year, and meet all other eligibility criteria.  The benefit is a one-time payment to the household’s vendor, sent to the vendor, and applied to the customer’s account as a credit.   It is open to homeowners and renters. 
The program opens on October 1.  Applications are available at Department of Public Assistance offices throughout the state, WIC offices, vendor locations, senior centers, and on line at beginning on October 1.  You can also contact the Heating Assistance Office at 1-800-470-3058 or and we’d be more than happy to mail one out to you. 
Benefits are issued beginning on November 1.  Applicants can call the State’s IVR Hotline after that date to find out if they are approved for a benefit, how much the benefit is, and which vendor it was sent to.  Calls to the IVR Hotline prior to November 1 give out information from the previous year and the information is not accurate or current.  One benefit is issued per “season” which runs from October 1 through April 30. For more information, please visit the IVR Hotline section of our Client Resources page.
The last day to apply for heating assistance each year is April 30. 
The program can also assist with deposits to establish service in subsidized rental buildings in which heat is included in the rent but the tenant pays for their own electric or gas for cooking.  This component is known as the Subsidized Rental Housing Utility Deposit (SRHUD).  Applications for the Subsidized Rental Housing Deposit are accepted year round. 2017 SHRUD Program application.