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Monica Windom
Monica Windom


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Vitamin D bannerVitamin D is important for strong bones and may contribute to overall good health. Alaskans should select foods that are high in vitamin D, such as Alaska salmon, and should talk with their health care provider about vitamin D and the risks and benefits of supplementation.

News & Updates

  • June 28, 2018 -HIPAA and APIPA Breach Notification​
    ANCHORAGE – The Alaska Department of Health and Social Services (DHSS) had a security breach which may have disclosed personal information of individuals who have interacted with Division of Public Assistance (DPA) in the Northern region. Due to the potential for stolen personal information, DHSS urges Alaskans who have been involved with the DPA Northern region offices to take actions to protect themselves from identity theft. (more​)
  • February 5, 2018 - Temporary Office Hours (Homer)
    Open: Monday, Wednesday, and Fridays - 10:00am to 2:45pm
    DPA staff not available in the office on these days:
    Tuesday, Thursday, Saturday and Sunday

Office Changes

Aug. 8, 2017 - Sitka Office Closure
The Sitka Public Assistance Office will be closed until further notice due to staff vacancies. The Juneau District Office will be processing applications and providing the full range of services to the Sitka Community. (Read more)

Coastal Office to be a Virtual Contact Center
The Public Assistance lobby located on the 4th floor of the Frontier Building (3601 C St.) in Anchorage is now closed to the public in order to transition that office into our Virtual Contact Center. There is a drop box located in the building in Suite 120 for those who would like to drop off paperwork.  Those who need to contact an office in person should call or visit one of the following locations:
Gambell DPA Office
400 Gambell St
Anchorage, AK 99501
Muldoon Job Center
1251 Muldoon Road
Anchorage, AK 99504
The Division of Public Assistance (DPA) is making a significant change that is taking place now through this summer to improve our responsiveness. Phone calls to Ketchikan and Juneau field offices will go directly to voice mail so they can be more effectively answered through either an “interview line” or a “general number” for all other inquiries. This will increase our ability to respond to customer needs in a timelier manner. Learn more...


The U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) recently confirmed that the HHS OIG Hotline telephone number is being used as part of a telephone spoofing scam targeting individuals throughout the country. Learn more...

A phone number that was once used for the Denali KidCare program is now being used to ask people for their credit card number in order to win a prize. The phone number related to this activity is 888-318-8890. This is not a State of Alaska government phone number. People should not call this number or give out Medicaid or credit card information.

Emergency Helplines

Pregnant Women
If you have submitted an application for Pregnant Woman Medicaid and have not received a notice informing you of the status of your application, please call 1.844.864.2229 (BABY).  Please be prepared to provide your case number, your full name, social security number, and a valid phone number.
Medical Emergencies
Please call 1.844.231.7880, if you submitted an application for Medicaid and someone is experiencing an emergent need for medical assistance such as
  • Medical procedures to address a life threatening illness or injury
  • Travel for high risk medical procedures
  • Prescriptions that need to be filled
Community Resources
For information about community resources that may help you until your application is processed, please call 2-1-1.

Medicaid Recipient Helpline
If you are a recipient or a recipient advocate and have questions about Medicaid coverage, please call toll free
800.780.9972 statewide Monday through Friday between 8 a.m. and
5 p.m. or email the Helpline staff at: