Skip to content
Infectious Disease
Skip Navigation LinksHealth and Social Services > Public Health > Epidemiology > Infectious Disease > COVID-19: What to do if you are sick

Novel Coronavirus (COVID-19)

Stay informed:

Subscribe to DHSS's updates by email or text:

Need help?

Alaska 2-1-1: Get connected. Get answers.
For non-clinical questions,
call 2-1-1.

Careline logo
Call Careline if you’re distressed, anxious or just need to talk. Available 24/7 at 877-266-4357.

COVID-19: Alaska Department of Health and Social Services, State of Alaska

What to do if you are sick

If you feel sick and have reason to believe you have COVID-19 do not go to a clinic or hospital without first calling ahead. Calling first will help the clinic or hospital prepare to greet you and take care of you in the safest possible way. Tell them that you are being monitored by public health for potential exposure to novel coronavirus and need follow up medical care and testing.

If you are sick and have been diagnosed with COVID-19 or a health care provider suspects you have COVID-19 and you are waiting on test results, follow the steps below to help prevent the disease from spreading to people in your home and community.

Who to contact if you are sick

If you're experiencing symptoms and think you may have COVID-19, call your provider or use an online assessment tool like:

2-1-1 cannot provide screening for COVID-19. Only a health care provider can give a person a referral for testing. 2-1-1 is there to answer your general questions about the disease and to assist the community with other needs (school closures, loss of jobs, etc). Again, your health care provider is who you need to call for a testing referral.

About COVID-19 symptoms

The following symptoms may appear 2-14 days after exposure: 

  • fever
  • cough
  • shortness of breath

Resources for people who have or think they have COVID-19