Good Faith Services suspended from Medicaid due to credible allegation of fraud
Department of Health and Social Services has determined that a credible
allegation of fraud exists against Good Faith Services, a personal care and
waiver service provider. Therefore, the Department of Health and Social
Services has suspended all Medicaid payments to Good Faith Services, as of
What happens to
recipients? Medicaid recipients who
have been authorized to receive personal care and waiver services from Good
Faith are being sent letters to explain this situation and are being provided a
list of other providers in the event that Good Faith ceases to continue to
provide services since they are unable to bill Medicaid. If you are a
care coordinator for an individual receiving services from Good Faith, you may
need to assist them with transferring their care to agencies that can bill
Personal Care and Waiver Service
Agencies that receive recipient transfers will have those service
authorizations expedited by Senior and Disabilities Services. Please
remember that recipients should be offered a choice in providers and soliciting
recipients is not authorized.
Individual PCAs employed by Good Faith continue to provide services? If you are currently employed by Good Faith Services, you
may continue to provide personal care services BUT Good Faith Services will not
have funding through Medicaid to pay you. In order to be paid by Medicaid
- You must apply and be hired by a new PCA agency; and
- You must obtain background check clearance
am hiring a PCA who is transferring from Good Faith Services, what do I need to
do to have his/her background check expedited as quickly as possible? PCA agencies who are seeking to employ PCAs transferring
from Good Faith Services should enter a new application into the background
check database for each transferring PCA and ask that the application is
expedited. PCA agencies SHOULD NOT pay any application fees for those
individuals. As soon as the new applications are submitted, the PCA
agency should email the BCP at BCUnit@alaska.gov with the names and case ID numbers for
each transferring PCA. The BCP will waive the application fee and process
the application as quickly as possible. If PCA agencies have any
questions, they should contact Karen Darby at the Background Check Program at
334-4475 or Karen.email@example.com.
Department of Health and Social Services is striving to ensure that Medicaid
recipients are not adversely affected by the payment suspension to Good Faith.
If you have questions, please email firstname.lastname@example.org.
If you have a concern that an individual is at risk of harm, please call Adult
Protective Services at 907-269-3666 or 1-800-478-9996 (in state only).