Skip to content

Lynne Keilman-Cruz
Health Program Manager IV/Chief of Quality
550 W. 8th Ave.,
Anchorage, Alaska 99501
Phone: (907) 269-5606
Toll Free: 800-478-9996
Fax: (907) 269-3690

Electronic Visit Verification

The 21st Century Cures Act (“Cures”), signed into law on December 13, 2016 requires the State to implement electronic visit verification (EVV) systems to more closely monitor in-home service delivery. EVV systems electronically verify the delivery of in-home personal care and home health service visits and document the precise time the service begins and ends. The electronic verification ensures that individuals receive the services authorized for their support. The Cures Act requires that the EVV system must electronically verify the following:

    Type of service performed,
    Individual receiving the service,
    Date of the service,
    Location of service delivery,
    Individual providing the service, and
    Time the service begins and ends.

This can be achieved in a variety of ways, such as using mobile applications with Global Positioning System (GPS) capabilities, telephony, fixed devices, and biometric recognition.


21st Century Cures Act's timelines for State implementation of the EVV requirements:

What is Alaska Doing?

  • August, 2018 - Electronic Visit Verification Stakeholder Engagement and What is on the Horizon for Senior and Disabilities Services in Alaska​ - A presentation by SDS Director Duane Mayes and Allison Lee with Vital Lee Consulting & Coordination.
  • Department staff have attended multiple presentations and meetings with national resources to learn best practices and will continue to do so as the Department develops the EVV implementation plan. Go to Resources HERE.​
  • In June, 2018 the Department completed a request for Centers for Medicare and Medicaid Technical Assistance regarding the implementation of EVV. Go to Resources HERE.
  • In May, 2018 SDS surveyed personal care service providers to gain a baseline understanding of provider knowledge and readiness for electronic visit verification. The survey also captured information regarding EVV systems that are currently being used within the State. Go to Community Engagement HERE.
  • With Support from the Mental Health Trust Authority, Senior and Disabilities collaborated with a contractor, Vital Lee Consulting & Coordination, to assist in statewide stakeholder engagement and education on Electronic Visit Verification options. Community forums are being provided around the state to engage stakeholders, provide education about the mandate, and seek input. Go to Community Engagement HERE.
  • The Department of Health and Social Services is engaged in discussions on the national level regarding the 21st Century Cure’s Act EVV implementation timeline. At the urging of the National Association of States United for Aging and Disabilities (NASUAD), Senator Murkowski (R-AK) and Senator Brown (D-OH) sponsored a bill to delay the Medicaid requirement to implement for one year until January 1, 2020. The bill was co-sponsored by Senator Sullivan (R-AK) and Congressmen Don Young, among others. (Press release 5-22-18)

*The Division of Senior and Disabilities Services in collaboration with the Division of Health Care Services will continue to update this site as progress occurs.

​​​ ​​​​​​​​​​​​​​​​​​​