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Questions? Contact us:

In Anchorage:
400 Gambell St., Suite 303
Anchorage, AK 99501

Toll–free within Alaska:
TTY: 800-770-8973​

Need to Contact
Social Security?

Call 1-800-772-1213
Mon-Fri 7a.m.-7p.m.
all time zones.

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On Medicare? Click here for an important check list!



Alaskans helping Alaskans
​get more out of their Medicare

Our small Anchorage staff and statewide network of counselors offer

  • one-on-one counseling to Medicare beneficiaries and their families
  • tips on how to spot and report Medicare errors, waste and fraud
  • classes on Medicare.

In the news

Watch for new cards; beware of scammers!

The Centers for Medicare & Medicaid Services (CMS) is mailing new Medicare cards​ to Alaska beneficiaries April-June 2018. The new cards don’t show Social Security numbers to help prevent identity theft.

Haven’t gotten your card by July? Check with Social Security at or 1-800-772-1213. Click here to make sure your address is correct.

News story: New cards, new scams: Seniors targeted as Medicare rolls out new IDs​

Service snapshot 
Here’s our report to the community on our work last year. 
​Alaska Medicare Information Office service report 2017. 

About us 

We are funded through two programs of the federal Administration for Community Living​: State Health Insurance Assistance Programs (SHIP) and Senior Medicare Patrol (SMP).

SHIP funds personalized counseling, education and outreach to Medicare beneficiaries and their families. This helps people better understand and use their Medicare benefits.

SMP funds education for Medicare beneficiaries and others on how to spot and report potential Medicare errors, fraud, waste and abuse. 




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