Counselor Training and Certification
Would you like to become a Medicare counselor? In order to become Certified as a Medicare Counselor we have a "Pathway to Certification" which includes taking and passing quizzes on the core Medicare topics you will be assisting people with. Webinars and self-study modules are available to help prepare you for certification. Follow the links below to get started.
2016 WEBINAR SERIES
Medicare Information Office has weekly webinars,
every Wednesday 1:00pm – 2:30pm, February 10-May 11
For information on the webinars and to register, please follow this LINK.
Pathway to Certification
A Certified Medicare Counselor can help to assist people in their community with Medicare questions and enrollment. Get more information here: Pathway to Certification (pdf) (word)
To access the quizzes you have to log into http://www.shiptacenter.org
You can register or call us for help and we will add you as a participant and send
you log-in information.
SHIP certification quiz instructions (pdf)
Modules in PDF format
Additional Job Aids
Resources for Certified Medicare Counselors
Counseling Forms and Resources
Client Contact Forms
All counselors are highly encouraged to track all Medicare-related counseling and conversations using either of the following Client Contact Forms:
SHIPtalk Data Entry
After a client contact about Medicare or a public/media event please follow these instructions to record your contact on https://shipnpr.shiptalk.org/