Counselor Training and Certification
Would you like to become a Medicare counselor? Self-study modules are available to help prepare you for certification. Follow the links below to get started.
Modules in PDF format
Additional Job Aids
2016 WEBINAR SERIES
Please check back for announcements about 2016 spring webinar series.
Resources for Certified Medicare Counselors
Counseling Forms and Resources
Client Contact Forms
All counselors are highly encouraged to track all Medicare-related counseling and conversations using either of the following Client Contact Forms:
SHIPtalk Data Entry
After a client contact about Medicare or a public/media event please follow these instructions to record your contact on https://shipnpr.shiptalk.org/