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Senior Medicare Patrol ButtonAlaska State Health Insurance Program

Volunteer Application
(word doc)   (pdf)

The Alaska Medicare Information Office relies on trained volunteers throughout the state to help Alaskans with Medicare.  

Should you become a State Health Insurance Assistance Programs (SHIP) and/or a Senior Medicare Programs (SMP) volunteer?

  • Yes, if you enjoy helping people
  • Are dependable, patient, and compassionate
  • Are able to understand and explain complex issues
  • Can protect client confidentiality
  • Can work during the workday
  • Have easy access to the web and email

If this describes you, see what the next steps are: 

  • Step 1.Please email our Medicare Information Office Volunteer Coordinator, Nila Morgan, at nila.morgan@alaska.gov with the following information:
      • Name:
        Telephone number:
        Primary email address:
        Interests or experience:
        Agency affiliation:
  • Step 2.Complete Volunteer Application packet provided by Medicare Information Office, Volunteer Coordinator
  • Step 3. Interview in-person or by telephone to determine job description & training plan.
  • Step 4. Complete training for your job description as assigned.
  • Step 5. Receive assessment and coaching feedback as required for your job description.
  • Step 6. Start your job description and mentoring as appropriate.

For additional training opportunities or if you have questions about these steps contact
Nila Morgan, Volunteer Coordinator at (907) 269-4199 or 1-800-478-6065.