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Training Schedules and Registration

Class descriptions and registration for October - December 2017

CIR- Critical Incident Reporting on the Alaska Centralized Reporting Tool

REQUIRED for all Provider Agencies prior to initial certification.

Provider agencies must select staff to attend the webinar, and then re-train staff at their own agency. You can use the optional learning materials on the SDS Training Resources Page.
Training is ONLY offered by webinar:


    To start your training as a first-time applicant for certification as a care coordinator, or if you are returning to Care Coordination after ending your certification, you need to take Basic Concepts of Care Coordination before taking Care Coordination Core Units. You must successfully complete both classes and units, with passing scores, before applying for certification with SDS


presented by - The Alaska Training Cooperative -

Learn about the role care coordinators have in helping people with disabilities access services. Topics include but are not limited to: the
care coordinator’s role, ethics, how to serve people with disabilities, advocacy, and the skills of interaction with the people you serve and families. Class size is limited to 20.
***There is a $35 fee for this class.
This class is offered in a classroom and/or by webinar. Contact the Alaska Training Cooperative for information and the schedule for Basic Concepts of Care Coordination.

SDS Training has discontinued 3 day in person “boot-camp” style face to face training sessions.

We still offer the self-paced Care Coordinator training option, for those applying and renewing certification, which can be completed in a month (request the required final exam).

Care Coordination Unit Training by Webinar

A currently uncertified Care Coordinator (applicant) will need to complete all Core Modules (and the Basic Concepts class). You can complete them all in one month or take up to one year to complete all the units. You may attend the units in any order you choose.

All new Care Coordinator applicants must request and pass a final exam after completing all 10 units. (if you’ve had a break in certification, you must complete all 10 units and pass the final exam)

Renewing Care Coordinators must complete at least 5 Unit TOTAL

    • Choose at least 3 Core Units
    • Choose between Core and Enhanced for 2 additional units
    • Then request and pass a final quiz after completing all 5 units

Include your completion certificates in your request to

Enhanced Training Units – October 2017

​Units Title ​Curriculum Includes:
Date & Time
Link to Register
​ 20 ​Writing in Plain Language
Impact and requirement of plain language to participant. How to decode complicated concepts. October 9
10:00 am – noon
​ 21 Basic Guardianship and POA Defining Guardianship and POA.  Working with public guardians. October 10
10:00 am – noon

Core Care Coordination Webinar Series – November 2017

​Units Title ​Curriculum Includes:
Date & Time
​ 1 Certification
Requirements, agency/individual, application and attachments, conflict free care coordination. November 13
10:00 am – noon
​ 2 Regulations You Need to Know
Medicaid regulations: Sanction, Waiver, Assisted Living, Conditions of Participation. November 14
10:00 am – noon
​ 3 Waiver Eligibility Basic Medicaid eligibility for populations served through NFLOC or ICF/IDD level of care. ​November 14
1:00 pm – 4:00 pm
​ 4 ​Planning for Person Directed Services Person centered thinking, needs based services, including participant strengths, developing personal goal, working with family/legal representative.​ ​November 15
9:00 am 12:00 noon
​ 5 Outcome Based Waiver Services​ Service definitions, purpose, basic exclusions, non-duplication, examples
of outcomes, common requests. ​
November 15
1:00 pm – 4:00 pm
​ 6 ​Habilitative Services: Task Analysis, Goals and Objectives, Locating Supports ​Service definitions, purpose, basic exclusions, non-duplication, examples of outcomes, common requests. Impact of services on participant per goal/outcome. What motivates behavior? Strategies for teaching. Writing Goals and Objectives. ​November 16
9:00 am – noon
​ 7 ​Applying for Waivers Person centered intake; application forms and process. November 16
1:00 pm – 4:00 pm ​
​ 8 ​Writing a Plan of Care
(Plan for Supports)
Plan of care document. Building an accurate picture of supports, describing how services requested will support the person, integrating with other supports.​ ​ November 17
1:00 pm – 4:00 pm
​ 9 ​Requesting an Amendment, Renewals, Mediation/Fair Hearing, Closures ​Basic transitions that might impact amendment requests. Renewal application – assessment. Regulatory time limits and required forms for renewals. How to assist participant in mediation and fair hearing. Waiver closure process. November 20 (M)
1:00 pm – 4:00 pm​
​ 10 Home and Community Based Settings​ Settings and compliance. Resources to help participants choose where to receive authorized services.​ November 21
10:00 am – 12:00 noon​
​Ready to REGISTER?
Register one time for all Core Modules

Recertifiying CCs sign in for the ones you need and disregard the rest.
Care Coordination Unit Series


Personal Care Services Program Administrator Orientation

This training is for PCS administrators who are new to an established agency, who are intending on applying for certification.
REQUIRED to apply for initial certification as a PCS Agency.

Topics may include: Service principles; Person Centered Service; Certification; Agency Based PCA vs. Consumer Directed PCA services; Application, Assessment & Renewal; Non-covered Services; Responsibilities as a provider; PCA in combination HCB Waiver.

Training is offered in a webinar:

SDS Provider Certification

Intro to Home & Community Based Waiver Services Certification

Review the General Provider Conditions of Participation to understand what’s required to becoming certified to provide services to SDS Home & Community Based Waiver recipients. For new providers applicants and those who have not yet applied for certification. Topics may include: Certification; Home and Community Based Wavier Services overview, related regulations, and requirements. Offered as a recorded video: Intro to Provider Certification

For questions about provider certification please email

Home and Community Based Services (HCBS) Settings Self - Assessment Survey

A training about the Center for Medicare & Medicaid Settings rules, what Program Administrators need to know and do, how to request and complete the self - assessment survey. This training is for Administrators or those applying to be administrators for the following agency types:

      Supported Employment, Residential Habilitation: Group home, Residential Habilitation: Family Home Habilitation,
      Residential Habilitation: Supported Living, Congregate Meals, Adult Day Services, Day Habilitation, and Residential Supported Living.

SDS has been working with CMS and providers on a Transition Plan to bring Alaska into settings compliance since 2014. CMS requires all states to comply with new settings rules per 42 CFR 441.301(c)(4)-(5) . The purpose of these changes is to make sure that states use Home and Community Based funding for programs that truly work to integrate Alaskans with disabilities and/or who are frail elders into the community at every opportunity.
Training is offered as a recorded video: HCBS Settings Self – Assessment Survey

Once you have viewed the video training; REQUEST THE SETTINGS QUIZ     (email:

About Webinars: If you want to attend SDS webinars, please check your computer system here to see if it is compatible

      Join the webinar on your computer, laptop, tablet device or smartphone.
      You must join through the link that was e-mailed to you in the registration confirmation.
      It may take a few minutes for the program to connect with your computer-join early.
      Listening by phone only does not count as attendance for the webinar.

          ***Please note, SDS webinars will not work if you are using an “AOL” email address

The SDS training team is recording some webinars so learners have a chance to view a video (see all our videos here - SDS Training You Tube Channel). Videos are for reference and do not count as attendance for care coordination classes.

Senior & Disabilities Services Training Team: