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Welcome to the Se​nior and Disabilities Services Training Class Descriptions,
Course Requirements and Registration page

How to use this page

Scroll down to read course descriptions, click the link for the webinar, PDF, or Calendar. Then select the link to register for the class you need. If you have questions about training email SDSTraining@alaska.gov

Training-On-Demand

Webinar-On-Demand and Quiz

Learn the requirements for Critical Incident Reporting to comply with Home and Community Based Waiver and Personal Care Services conditions of participation. This on-demand training is for agency program administrators and their designated training staff within agencies. This is a 35 minute video and quiz.  You must register for the webinar, view it online, and then complete the online quiz. Allow one hour for completing both.

Watch the Critical Incident Reporting video and complete the quiz:
https://docs.google.com/forms/d/e/1FAIpQLScfX4y1ExbOfXCPyWs1tMGrpiZVTavTjwCWcLHBDH1O0aReWg/viewform?usp=sf_link

After you have viewed the video and completed the quiz, SDS will create a certificate of attendance in the first week of the following month and email it to the address that you entered on your quiz. Make sure to enter your correct email address. If you have questions email SDSTraining@alaska.gov.

Getting Your Technology Ready For Harmony

A non-technical training to help you learn how to prepare yourself and your computer to use the Harmony Data System. Topics include resources to check your computer’s readiness, how to download the correct browser, how to use a browser to find a website when you have the exact web address, tips, common troubleshooting answers, resources and terms and definitions. Good for a new user or as a refresher. This is a 14 minute video.

Getting Your Computer Ready for Harmony Video: https://youtu.be/r8ANEHwNV5Y  

Home and Community Based Services (HCBS) Settings Webinar-On-Demand and Quiz

A training about the home and community based settings rules, what Program Administrators need to know and do, and how to request and complete the required self - assessment survey. This training is for Administrators or those applying to be administrators for the following services: Supported Employment, Residential Habilitation: Group home, Residential Habilitation: Family Home Habilitation, Residential Habilitation: Supported Living, Congregate Meals, Adult Day Services, Day Habilitation, and Residential Supported Living.

Watch the settings video (1 hr 26 minutes) and take the quiz: https://docs.google.com/forms/d/e/1FAIpQLSdCi4jvNf1W-uVbdL3PlIOjUVvuOW0ufHzEIBygf2nh1_KAyQ/viewform?usp=sf_link 

Allow 2 hours and 15 minutes to complete the video and quiz.

You must score 80 points or more on the quiz to get credit for this training. After you have viewed the video and taken the quiz, SDS training will confirm your score and completion of both. If you have questions email SDSTraining@alaska.gov

How to Get and Use Direct Secure Messaging  

All Senior & Disabilities Services Providers in Alaska are required to use the Direct Secure Messaging system to send and receive email messages with SDS, when the message contains private health information (PHI), and/or an attachment that contains PHI. This 16 minute video shows what direct secure messaging is, how to obtain it, and how to use it.

How to Get and Use Direct Secure Messaging video: https://youtu.be/6Sf3GdV71JM

Intro to Home & Community Based Services (HCBS) Certification

Review the General Provider Conditions of Participation to understand what’s required to become certified to provide services to SDS Home & Community Based Waiver recipients. For new provider applicants and those who have not yet applied for certification. Topics may include: Certification; Enrollment, Home and Community Based Waiver Services overview, Personal Care Services overview, related regulations, and requirements.

Intro to Home and Community Based Services video: https://youtu.be/aGgPtxVdECo 

Adult Protective Services Mandatory Reporting Video

View Adult Protective Services’ Training video to learn about reporting requirements to help protect vulnerable adults.
Provider administrators may also use optional training resources available here
http://dhss.alaska.gov/dsds/Pages/aps/mandated_reporters.aspx . This is a one hour video.

Adult Protective Services video: https://vimeo.com/27057624 

Instructor-Led Training

Personal Care Services (PCS) Agency Administrator/Applicant Training

REQUIRED of prospective administrators to apply for initial certification as a PCS Agency. This training is also required for PCS administrators who are new to an established agency. Topics may include: Service principles; Person Centered Service; Certification; Agency Based PCA vs. Consumer Directed PCA services; Application, Assessment & Renewal; Non-covered Services; Responsibilities as a provider; PCA in combination with HCB Waivers. The classes are offered as a webinar or in a classroom (see below). They are not a series.

Register for the Personal Care Services (PCS) Agency Administrator Training Webinar:

Choose a session

July 11 1:00 pm – 4:00 pm

September 11 1:00 pm – 4:00 pm

Register for the Personal Care Services (PCS) Agency Administrator In-Person Classroom Training:

Choose a session

August 15 1:00 pm – 4:00 pm, 550 W 8th Ave, Anchorage, room 143

October 16 1:00 pm – 4:00 pm, 550 W 8th Ave, Anchorage, room 143

November 14 1:00 pm – 4:00 pm, 550 W 8th Ave, Anchorage, room 143

December 12 1:00 pm – 4:00 pm, 550 W 8th Ave, Anchorage, room 143

Personal Care Services Administrator Training, Train the Trainer: Community First Choice (CFC) Skill Building Training Webinar

Community First Choice is a new option for qualified Alaska Medicaid recipients. Currently certified PCS Administrators, join SDS training staff to learn about CFC services: Skill building, supervision and cueing, and helping recipients learn more about how to manage their own CFC/PCA worker.
CFC will include the required training for staff who are helping individuals who want to learn independence skills. Training includes how to train staff at your agency and resources. This is a webinar  
More...consisting of 2 sessions.

Choose a session

July 23 and July 24, 9:30 am – 12:00 pm

August 16 and 17, 9:30 am – 12:00 pm

September 6 and 7, 9:30 am – 12:00 pm

October 4 and 5, 9:30 am – 12:00 pm

November 1 and 2, 9:30 am – 12:00 pm

Habilitation Services and Goals for Habilitation Providers Webinar

For providers of habilitation services. Learn about habilitation services, their definitions and purpose. We will discuss how to develop objectives to help support goals. Roles, responsibilities, and documentation. This class is a live facilitated webinar. The webinars are not a series.

Choose a session

August 14, 10:00 am – 12:00 pm

October 3, 2:00 pm – 4:00 pm

December 10, 2:00 pm – 4:00 pm

Care Coordinator Training 

Curious about becoming a Care Coordinator for the Alaska Medicaid Waivers and Long Term Services and Supports? If you want more information about becoming a certified Care Coordinator in Alaska, please review our Frequently Asked Questions

Beginning Care Coordinator Training

Required Core (Beginning) Care Coordination training for first time care coordinator applicants and those applying after having a lapsed certification. Complete the course series in order. Complete all classes and pass the exam within the last 12 months before you apply for care coordinator certification. Register for your choice of course and classes using the links below.

Choose one of the following three course options:

 

CCCORE Course Option 1


Beginning Care Coordinator Webinar Series Training

Complete the series in order, 1 through 10 

1.    Critical Incident Reporting Webinar-On-Demand

2.    CCCORE-AKTC Basic Concepts of Care Coordination, presented by The Alaska Training Cooperative

To register, click here for the Alaska Training Cooperative website. Search for “Basic Concepts of Care Coordination” and choose the date you want. AKTC tuition for this class is $35.00. When you receive your certificate of completion, email a copy to SDSTraining@alaska.gov   

3.    CCCORE-01-WOD Webinar On Demand - What are Long Term Services and Supports?

4.    CCCORE-02-WOD Webinar On Demand – How do I Become a Care Coordinator? 

5.    CCCORE-03 webinar – Care Coordinator Responsibilities

Choose a session

August 6, 9:00 am – 12:00 pm

October 8, 9:00 am – 12:00 pm

December 3, 9:00 am – 12:00 pm

6. CCCORE-04 webinar – Eligibility for Waivers  

Choose a session

August 7, 9:00 am – 12:00 pm 

October 9, 9:00 am – 12:00 pm 

December 4, 9:00 am – 12:00 pm


7. CCCORE-05 webinar - Outcome Based Services and Settings

Choose a session

August 8, 9:00 am – 12:00 pm

October 10, 9:00 am – 12:00 pm

December 5, 9:00 am – 12:00 pm

 

8. CCCORE-06 webinar – Habilitation Services and Settings

Choose a session

August 9, 9:00 am – 12:00 pm

October 11, 9:00 am – 12:00 pm

December 6, 9:00 am – 12:00 pm


9. CCCORE-07 webinar – Designing a Plan of Support

Choose a session 

August 10, 9:00 am – 12:00 pm 

October 12, 9:00 am – 12:00 pm

December 7, 9:00 am – 12:00 pm

 

10. CCCORE-EXAM (score 80+) Given with webinar series


CCCORE Course Option 2

Beginning Care Coordinator In-Person Academy

Complete the series in order, 1 through 4 

 1.    Critical Incident Reporting Webinar-On-Demand

 2. CCCORE-AKTC Basic Concepts of Care Coordination, presented by The Alaska Training Cooperative

             To register, Click here for the Alaska Training Cooperative website. Search for “Basic Concepts of Care    

             Coordination” and choose the date you want. AKTC tuition for this class is $35.00. When you receive your   

             certificate of completion, email a copy to SDSTraining@alaska.gov

3.    CCCORE-ACADEMY Care Coordinator Academy – 4 day classroom training  

Choose a session:

September 18 through 21, 9:00 am – 4:00 pm

Atwood Bldg, 550 W 7th Ave, Room 106, Anchorage AK 99501

 

November 5 through 9, 9:00 am – 4:00 pm

Atwood Bldg, 550 W 7th Ave, Room 104 Anchorage AK 99501

      

4. CCCORE-EXAM (score 80+) Given at Academy

 

CCCORE Course Option 3


Beginning Care Coordinator Self - Paced Combo Training

Complete the series in order, 1 through 6 

1.                  1.    Critical Incident Reporting Webinar-On-Demand 

2.                  2. CCCORE-AKTC Basic Concepts of Care Coordination, presented by The Alaska Training Cooperative 

To register, Click here for the Alaska Training Cooperative website. Search for “Basic Concepts of Care Coordination” and choose the date you want. AKTC tuition for this class is $35.00. When you receive your certificate of completion, email a copy to SDSTraining@alaska.gov 

3.                  3. CCCORE-01-WOD Webinar On Demand - What are Long Term Services and Supports?

4.                  4. CCCORE-02-WOD Webinar On Demand – How do I Become a Care Coordinator?

5.                  5. CCCORE-SELF Self - Paced Curriculum Equivalent for CORE-03 through CORE-07

6.                  6. CCCORE-EXAM (score 80+) Email SDSTraining@alaska.gov to request exam after completing steps 1     

          through 5.

Renewal Care Coordinator Training​ 

Required training for currently certified care coordinators who are applying for renewal of certification.

Choose one of the following two course options: 

CCRENEWAL Course Option 1:

Renewal Care Coordinator Self – Paced Training

Complete the series in order, 1 through 3 

1.                      1. CIR Webinar-On-Demand (or for non-administrative care coordinators - complete CIR training within your agency)

2.                      2. CCCORE-SELF Self - Paced Curriculum Equivalent for CORE-03 through CORE-07

3.                      3. CCREN-EXAM Renewing care coordinator exam (score 80+) 

E               mail SDSTraining@alaska.gov to request CCREN-EXAM after completing steps 1 and 2.

 

CCRENEWAL Course Option 2:

Renewal Care Coordinator Webinar Series
Complete the series in order, 1 through 4

1. CCCORE-05 webinar - Outcome Based Services and Settings

Choose a session 

August 8, 9:00 am – 12:00 pm 

October 10, 9:00 am – 12:00 pm 

December 5, 9:00 am – 12:00 pm

 2. CCCORE-06 webinar – Habilitation Services and Settings

Choose a session

August 9, 9:00 am – 12:00 pm

October 11, 9:00 am – 12:00 pm

December 6, 9:00 am – 12:00 pm

3. CCCORE-07 webinar – Designing a Plan of Support

Choose a session 

August 10, 9:00 am – 12:00 pm 

October 12, 9:00 am – 12:00 pm

December 7, 9:00 am – 12:00 pm

4. CCREN-EXAM Renewing Care Coordinator exam
Email
SDSTraining@alaska.gov to request CCREN-EXAM after completing steps 1 through 3.


CCRENEWAL Course Option 3:


Renewal Care Coordinator Harmony Webinar Series Training 

This training series is in development – check this website often for updates 

1. CIR Webinar On-Demand (or for non-administrative care coordinators - complete CIR training within your agency)
2. CCCORH-22 Webinar - Waiver Applications in Harmony
3. CCCORH-23 Webinar - Support Plans in Harmony 

4. CCCORH-24 Webinar - Amendments, Reporting, Transfers in Harmony
5. CCCORH-25 Webinar - Renewal Applications and Plans in Harmony
6. CCREN-EXAM Renewing care coordinator exam  

Care Coordinator Continuing Education Hours 

Optional training for currently certified care coordinators who need continuing education hours according to the Care Coordinator Conditions of Participation

Also – click here to explore the Alaska Training Cooperative to help meet your CEH training needs! 

Choose a session

July 27, 10:00 am - 12:00 pm Care Coordinator CEH Training Webinar – Topic TBA 

August 31, 10:00 am – 12:00 pm Care Coordinator CEH Training Webinar – Topic TBA 

September 28, 10:00 am – 12:00 pm Care Coordinator CEH Training Webinar – Topic TBA 

November 30, 10:00 am – 12:00 pm Care Coordinator CEH Training Webinar – Topic TBA

SDS Harmony Data System Training

Introduction to the Harmony Data System for All Certified/Enrolled Personal Care Services Administrators and Care Coordinators

Required training for certified/enrolled PCS Administrators and administrative staff, and Care Coordinators only. Complete this training to learn the basics of the Harmony Data System website. This webinar will qualify you to apply to SDS for access to Harmony as a user and/or your agency’s Harmony Access Coordinator. Training is available only to certified and enrolled providers with an Alaska Medicaid billing number.

Choose a session 

July 10, 1:00 – 4:00 pm 

July 24, 1:00 – 4:00 pm 

August 14, 1:00 – 4:00 pm 

September 24, 1:00 – 4:00 pm 

October 9, 1:00 – 4:00 pm

November 13, 1:00 – 4:00 pm

November 26, 1:00 – 4:00 pm

December 11, 1:00 – 4:00 pm


Harmony Training for Personal Care Services Administrators and PCS Administrative Staff

Quick (45 minute) Harmony classes for certified/enrolled PCS Administrators and their agency staff who are provisioned to work with client files in Harmony. Choose the topic and date/time, click the link and register. For certified/enrolled PCS providers only.

Choose a session (or more) 

July 

July 16, 3:15-4:00 pm Access Request/Inquiry in the SDS Harmony Data System 

July 17, 3:15-4:00 pm Requesting Expedite in the SDS Harmony Data System 

July 18, 3:15-4:00 pm Updating Client Records in t​he SDS Harmony Data System

July 19, 3:15-4:00 pm Application/Reapplication/Amendment in the SDS Harmony Data System

July 20, 3:15-4:00 pm Change of Status in the SDS Harmony Data System

July 30, 3:15-4:00 pm Access Request/Inquiry in the SDS Harmony Data System

July 31, 3:15-4:00 pm Requesting Expedite in the SDS Harmony Data System

August

Aug 8, 3:15-4:00 pm Updating Client Records in the SDS Harmony Data System

Aug 9, 3:15-4:00 pm Application/Reapplication/Amendment in the SDS Harmony Data System

Aug 10, 3:15-4:00 pm Change of Status in the SDS Harmony Data System

Aug 27, 3:15-4:00 pm Access Request/Inquiry in the SDS Harmony Data System

Aug 28, 3:15-4:00 pm Requesting Expedite in the SDS Harmony Data System

Aug 29, 3:15-4:00 pm Updating Client Records in the SDS Harmony Data System

Aug 31, 3:15-4:00 pm Change of Status in the SDS Harmony Data System

September

September 10, 3:15-4:00 pm Access Request/Inquiry in the SDS Harmony Data System

September 11, 3:15-4:00 pm Requesting Expedite in the SDS Harmony Data System

September 12, 3:15-4:00 pm Updating Client Records in the SDS Harmony Data System

September 13, 3:15-4:00 pm Application/Reapplication/Amendment in the SDS Harmony Data System

September 14, 3:15-4:00 pm Change of Status in the SDS Harmony Data System 


Harmony Training for Care Coordinators

Harmony Data System topics for currently certified/enrolled Care Coordinators. Training will be offered in webinars, recordings and in-person classroom training.

This training series is in development – check this website often for updates

Click here to view this training webpage in a pdf document.​   

DISCLAIMER:

The information contained in SDS trainings was current at the time it was written. It is not intended to be all inclusive, grant rights, impose obligations, or function as a stand-alone document. Although every reasonable effort has been made to assure the accuracy of the information in this document, the ultimate responsibility for compliance lies with the provider of services. The State of Alaska, Department of Health and Social Services, Division of Senior and Disabilities Services employees and staff make no representation, warranty or guarantee that this compilation of information is error-free and/or comprehensive and will bear no responsibility or liability for the results or consequences of the use of this curriculum.

If you need accommodations to access Senior and Disabilities Services Training please email SDSTraining@alaska.gov

 

About Webinars:

To attend SDS webinars, please check your computer system here​ to see if it is compatible. SDS webinars may not work if you are using a “Hotmail” or “AOL” email address.

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Senior & Disabilities Services Training Team:

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