The Department of Health and Social Services website is currently unavailable. Additional information will be provided as it becomes available.
- COVID-19 information – including vaccine appointment scheduling and the data dashboards – can still be accessed.
- The COVID-19 vaccine helpline is available at 907-646-3322 from 9 a.m. - 6:30 p.m. on weekdays, and 9 a.m. - 4:30 p.m. on weekends.
- The COVID-19 hotline at the public health laboratories is available at 907-334-2101 (Monday - Friday, 8:00 a.m. - 4:30 p.m.) to request results and obtain general testing information.
- For all other services telephone assistance is available during regular business hours (8 a.m. - 4:30 p.m.) at 907-269-7800. Specific service and office contact numbers are attached.
Need help with COVID-19 questions or requests?
- Find vaccine appointments
- Health care providers should direct clinical questions to the Section of Epidemiology at 907-269-8000.
- Questions regarding DHSS COVID response, including advisories, can be sent to covidquestions@alaska.gov.
- If you are a member of a media and have a question, please contact Clinton.Bennett@alaska.gov or 907-269-4996 for resources and contacts.
Alaska Careline
If you are feeling hopeless or having thoughts of self-harm or suicide, reach out for help right away. Call the Alaska Careline at 877-266-4357 or text 4help to 839863. Or call the National Suicide Prevention Lifeline at 800-273-8255.
Vaccine Data
- Visit the Alaska Coronavirus Response Dashboard to explore the the latest data and maps for the coronavirus response in our local area.
Contact information for select DHSS programs and services
- Department Contacts (PDF)
- State of Alaska Employee Directory
- Report Child Abuse
800-478-4444
ReportChildAbuse@alaska.gov
- Adult Protective Services (Report of Harm)
The link to the Centralized Reporting web form for making reports of harm and critical incident reports is currently unavailable through DHSS webpages. During this outage, please utilize the Centralized Reporting web form located at https://alaska.wellsky.com/intake/. You can also make a report of harm by completing the attached Intake Form and faxing to 907-269-3648 or sending via DSM email to dsds.mcntake@hss.soa.directak.net, or by calling Senior and Disabilities Services at 800-478-9996 or 907-269-3666. - Alaska Psychiatric Institute
800-770-3930 - Order Vital Records Certificates
907-269-0991 (Anchorage)
907-465-3391 (Juneau) - Division of Behavioral Health
- Public Assistance Emergency Helplines:
- Community Resources
2-1-1 - Medicaid Recipient Helpline
800-780-9972
- Community Resources
- Public Assistance Programs:
- SNAP (Food Stamps)
800-478-7778 - Child Care
888-268-4632 - Adult Public Assistance
800-478-7778 - Chronic and Acute Medical Assistance
800-478-7778 - General Relief Assistance
800-478-7778 - Heating Assistance
800-478-7778 - Senior Benefits Program
800-478-7778 - WIC (Women's Infants, and Children) Program
907-465-3100 or 907-500-8714 - SNAP-Ed
907-465-3100 or 907-500-8357 - Commodities Supplemental Food Program (CSFP)
907-465-3100 or 907-500-8357 - Farmers' Market Nutrition Program (FMNP)
907-465-3100 or 907-419-4161 - Seniors Farmers' Market Nutrition Program (SFMNP)
907-465-3100 or 907-419-4161
- SNAP (Food Stamps)
- Adoption & Guardianship
800-478-7307 - Foster Care
800-478-7307 - Medicaid
800-478-7778 - Medicaid Preferred Drug List
907-334-2425 - Personal Care Services Program
800-478-9996 - Report Elder Abuse
800-478-9996 - Victim's Rights (Juvenile Justice)
844-754-3460