Division of Public Assistance
Public assistance promotes self-sufficiency and provides basic living expenses to Alaskans in need.
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Our programs help with:
March 13, 2024 - Better Than Email: DPA’s New Secure Document Portal
The Division of Public Assistance (DPA) now has a portal where you can upload documents directly. The
secure document upload portal should be used to send DPA all kinds of documents for all Public Assistance programs. It’s a quick way to send proof to DPA staff instantly when they ask for information. The portal takes a variety of file formats and works with different devices and browsers.
We are excited to offer this new user-friendly option for Alaskans who use Public Assistance. Use of the portal is encouraged. More improvements are on the way as we modernize online services and improve customer service.
February 27, 2024 - Visit the DPA Offices in Kenai and Homer!
Residents of the Kenai and Homer areas can now receive same day service at their local DPA Office:
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February 8, 2024 -
Scam Alert!
SNAP recipients continue to report calls from an 866 number that mimics the Public Assistance automated phone system and asks recipients to dial in their SNAP/EBT number.
You should NEVER give out your SNAP/EBT number over the phone to unauthorized parties.
If you receive this call, simply hang up. If you mistakenly provided information, you can contact the EBT HelpDesk using the number on your card. The State of Alaska is using all means available to address this matter with law enforcement agencies.
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January 31, 2024 -
Scam Alert!
Ignore calls from an 866 number asking for your EBT information. This is not a valid number for the State of Alaska. Please refer to official numbers on your public assistance documents or
on our website as needed. -
January 31, 2024 - Pregnant Women Medicaid Changes
In a significant step toward enhancing maternal healthcare access, the Alaska Department of Health (DOH) is implementing changes to coverage for “Pregnant Women Medicaid.” The income limit is being increased from 200% of the Federal Poverty Level to 225%, and postpartum coverage is being extended from 60 days after pregnancy to 12 months. For more information about the postpartum extension, see our
Postpartum Coverage Extension FAQs.
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December 28, 2023 - New Online SNAP Application
An
online application for the Supplemental Nutrition Assistance Program (SNAP) is now available on the DPA website. This application is optimized for use on any mobile device as well as desktop devices. The online application is a “smart form,” streamlining the process and the amount of time it takes to complete the form by only populating fields that the applicant needs based on their responses. All documents can be uploaded directly using a variety of formats including photos and scanned items. To learn more or to apply, click the green "Apply for SNAP Benefits" box. -
June 20, 2023 - Interim Reports for SNAP recipients
Starting June 1, 2023, the division requires SNAP households to complete and return a report halfway through their certification period to continue eligibility. For more information, see:
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February 15, 2023 -
Medicaid Renewals
Alaska will return to the regular pre-pandemic process of Medicaid annual renewals beginning April 1, 2023. When it is your turn for renewal, we will recheck your eligibility to make sure you still qualify for coverage.
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October 3, 2022 - Language Interpretation Services
Did you know that DPA offers no-cost language interpretation services for people when they interact with the department? Callers can reach the division’s Virtual Contact Center in their preferred language, by using the numbers provided for commonly spoken languages that are listed on our
Foreign Language Support page.
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