The mission of Certification and Licensing is to protect and reduce the risk to the health, safety, and exploitation of Alaska's most vulnerable citizens being served, and to ensure that there is public confidence in the health care and community service delivery systems through regulatory, enforcement, and educational activities. This is accomplished by:
- conducting inspections of adult and children's residential facilities to ensure compliance with state licensing requirements;
- receiving and investigating complaints involving resident physical, mental, and sexual abuse, financial exploitation, and safety/sanitation concerns;
- providing facilities with a notice of violation, when necessary, and take appropriate action when facilities fail to come into compliance with state or federal law;
- ensuring a process where all service providers with direct client access have a background check.