Table of Contents
Have Questions?
Contact our Virtual Contact Center (VCC) at 800-478-7778 or email us at

Benefit Information Hotline:
(Outside Anchorage)

907-269-5777 (In Anchorage)

FY 2023 Income Guidelines

​# of
in Home




For each additional household member, add $737.

Heating Assistance Program (HAP)

Need Help Paying Your Utility Bills?
2023 Heating Assistance Flyer

The Heating Assistance Program (HAP) is designed to promote the general welfare and safeguard the health and well-being of Alaska's population by​ offsetting the cost of home heating for eligible Alaskan residents. 

2023 Application for Heating Assistance (includes fillable fields)

Please ensure applications that are sent by email include the required signatures.

Program Basics

The Heating Assistance Program assists households with income at or below 150% of the federal poverty income guidelines, who have a minimum of $200 in out-of-pocket heating costs per year, and meet all other eligibility criteria. The benefit is a one-time payment to the household’s vendor, sent to the vendor, and applied to the customer’s account as a credit. It is open to homeowners and renters. 
The program opens on October 1. Applications are available at Public Assistance offices throughout the state and online at beginning on October 1.
Benefits are planned for delivery beginning in on October 1 for FY 23. A Hotline will be available for clients to check the status of their application. Clients will need to access their information using the application ID listed on their current year application received notice. Note: The Hotline is currently not working.
One benefit is issued per “season” which runs from October 1 through September 30. For more information, please visit our Client Resources page. The last day to apply for heating assistance each season is September 30. The new benefit year begins on October 1, at which time residents can reapply for a benefit for the new season.
The program can also assist with deposits to establish service in subsidized rental buildings in which heat is included in the rent but the tenant pays for their own electric or gas for cooking. This component is known as the Subsidized Rental Housing Utility Deposit (SRHUD). Applications for the Subsidized Rental Housing Deposit are accepted year-round:2023 SHRUD Program application.