Deb Etheridge

Contact Us
Office Hours & Locations

Phone: 800-478-7778
Fax: 888-269-6520

Division Overview

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Program Highlights


Alaska 2-1-1: Get connected. Get answers.




Medicaid provides medical coverage to low-income Alaskans. Eligible groups include low-income children, pregnant women, families, adults without dependent children between the ages of 19 and 64, the elderly, blind and the permanently disabled. There is no time limit and many working families may qualify. The Division of Public Assistance determines eligibility for this program.

☎ Medicaid eligibility: 800-478-7778
☎ Medicaid coverage or billing: 800-780-9972

Save time, Update your contact information online!Medicaid Renewals

Alaska returned to the regular pre-pandemic process of Medicaid annual renewals beginning April 1, 2023.

Update your contact information online with our Medicaid Information Update Form or learn more on our Medicaid Renewals page.


    the fastest way to see if you’re covered
    (Older age or disability applicants are encouraged to use a paper application at this time)
  • Complete a paper Application for Services and send by mail, fax, email, in-person/lobby drop box, direct secure messaging (requires a DSM account), or through a fee agent.
  • Contact the Virtual Contact Center 800-478-7778 (TDD/Alaska Relay: 7-1-1) and apply for benefits over the phone
  • Visit and Click on ARIES Self-Service Portal under Services for Individuals.


  • January 31, 2024 - Scam Alert!
    Ignore calls from an 866 number asking for your EBT information. This is not a valid number for the State of Alaska. Please refer to official numbers on your public assistance documents or on our website as needed.

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