Deb Etheridge

Lobby hours:
9:00 a.m. to 4:00 p.m.
VCC/Phone hours:
8:00 a.m. to 5:00 p.m.

Phone: 800-478-7778
Fax: 888-269-6520

Division Overview

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Program Highlights


For non-clinical questions related to the COVID-19 outbreak, please contact 2-1-1.
Alaska 2-1-1: Get connected. Get answers.




Medicaid provides health coverage and long-term care services for low-income Alaskans. The Division of Public Assistance determines eligibility for this program. Read more…

Note: DenaliCare and Denali KidCare are the same as Medicaid in the State of Alaska. Denali KidCare is for youth under the age of 19.

☎ Medicaid eligibility: 800-478-7778
☎ Medicaid coverage or billing: 800-780-9972

Virtual Contact Center
  • Contact our Virtual Contact Center (VCC) at 800-478-7778 or email our offices at

    September 13, 2022: The Virtual Call Center (VCC) is limiting options for callers on Wednesdays. Read more about our newWednesday Service Schedule to know what to expect and how to find the right queue.


Types of Medicaid

MAGI (Modified Adjusted Gross Income) Medicaid for:
  • Parent/caretakers
  • Expansion Adults
  • Children under age 19 with or without insurance
  • Adults age 19-21
  • Pregnant Women
Older age and Disability related Medicaid for:
  • Seniors age 65 and older
  • People with blindness or other disabilities
  • Long Term Care
  • Home and Community Based Waiver recipients
  • Working disabled
  • TEFRA for children with disabilities at home
  • Medicare premium assistance 


    the fastest way to see if you’re covered
    (Older age or disability applicants are encouraged to use a paper application at this time)
  • Complete a paper Application for Services and send by mail, fax, email, in-person/lobby drop box, direct secure messaging (requires a DSM account), or through a fee agent.
  • Contact the Virtual Contact Center 800-478-7778 (TDD/Alaska Relay: 7-1-1) and apply for benefits over the phone
  • Visit and Click on ARIES Self-Service Portal under Services for Individuals.

More help