Cyberattack Update

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Data Breach Notification

On September 16, 2021 DHSS notified the public of a security breach of the Health Insurance Portability and Accountability Act (HIPAA) and the Alaska Personal Information Protection Act (APIPA). This breach was caused by a highly sophisticated cyberattack on DHSS that was first detected in May 2021.

Sign Up For Free Credit Monitoring

Free credit monitoring is being made available to any concerned Alaskan as a result of this breach. These services are being offered through IDX, a national data breach and recovery services expert. We encourage you to contact IDX with any questions and to enroll. Please call (833) 513-2608 or visit the Alaska IDX website.

Between Sept. 27 and Oct. 1, 2021, email notices will be sent to all Alaskans who have applied for a Permanent Fund Dividend and supplied an email address, which will include a code they can use to sign up for the credit monitoring service. People who don't receive a code will need to contact the toll-free hotline for assistance. Questions may also be directed to DHSS at 1-888-484-9355 or PrivacyOfficial@alaska.gov , however the sign-up process for the credit monitoring service will need to go through the toll-free hotline available Sept. 21.

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