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Have Questions?
Contact our Virtual Contact Center (VCC) at 800-478-7778 or email us at hss.dpa.offices@alaska.gov.

Benefit Information Hotline:
(888) 804-6330
(Outside Anchorage)

(907) 269-5777 (In Anchorage)

FY 2022 Income Guidelines

​# of
People
in Home

1
2
3
4
5
6

​Monthly
Gross
Income

$2,011
$2,721
$3,431
$4,141
$4,851
$5,561

For each additional household member, add $710.

Heating Assistance Program (HAP)

Need Help Paying Your Utility Bills?
2022 Heating Assistance Flyer

The Heating Assistance Program (HAP) is designed to promote the general welfare and safeguard the health and well-being of Alaska's population by​ offsetting the cost of home heating for eligible Alaskan residents. 

2022 Application for Heating Assistance (includes fillable fields)

Please ensure applications that are sent by email include the required signatures.

Heating Assistance Program Issues Supplements to Last Season's Clients

The State of Alaska Heating Assistance Program is issuing a $790 supplement award to households who received a grant during the 2020 - 2021 heating season.
 
Most clients will see this credit on their electric account with the following exceptions:
  • Any overpayments made to clients during the regular season will be recouped from the supplement by the Heating Assistance Program. These households may receive a reduced supplement or no supplement.
  • If a client received a direct payment during the regular season, or they heated with wood, the supplement is being sent to them as a direct payment.
  • If no electric account information was available on file for a client, the supplement is being sent to their heating vendor.
  • If multiple households resided within one home and applied separately, each household originally received an equal portion of the total grant. The supplement will be awarded the same way.
Vendors have been instructed to apply the supplement as follows:
  • As a credit to the customer's current account for future use.
  • Toward an unpaid balance from the 2020 - 2021 season.
  • Toward a past due amount (i.e., back balance) from any prior season.
The decision to send this money to electric vendors was based on comments received during our July public hearing and the fact that households can now apply for heating assistance for federal fiscal year 2022 which began on October 1, 2021 and will run through September 30, 2022 (the federal fiscal year).
 
These funds are not transferrable between family members, friends, or vendors.
 
These supplements are being processed in more than one batch. If you haven't seen a credit on your bill or received a direct payment by November 15, 2021, please e-mail the Heating Assistance Program at hss.dpa.policy@alaska.gov.
 
The FY 2022 Heating Assistance season is now open and accepting applications.
 

Program Basics

 
The Heating Assistance Program assists households with income at or below 150% of the federal poverty income guidelines, who have a minimum of $200 in out-of-pocket heating costs per year, and meet all other eligibility criteria. The benefit is a one-time payment to the household’s vendor, sent to the vendor, and applied to the customer’s account as a credit. It is open to homeowners and renters. 
 
The program opens on October 1. Applications are available at Public Assistance offices throughout the state, WIC offices, vendor locations, senior centers, and on line at www.heatinghelp.alaska.gov beginning on October 1.
 
Benefits are planned for delivery beginning in November. A Hotline will be available for clients to check the status of their application. Clients will need to access their information using the application ID listed on their current year application received notice.
 
One benefit is issued per “season” which runs from September 1 through August 31. For more information, please visit our Client Resources page. The last day to apply for heating assistance each year is August 31.
 
The program can also assist with deposits to establish service in subsidized rental buildings in which heat is included in the rent but the tenant pays for their own electric or gas for cooking. This component is known as the Subsidized Rental Housing Utility Deposit (SRHUD). Applications for the Subsidized Rental Housing Deposit are accepted year-round:2022 SHRUD Program application.
 
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