Deb Etheridge

Lobby hours:
M-F, 9am to 4pm
VCC/Phone hours:
M-F, 8am to 5pm
Contacts & Office Closures

Phone: 800-478-7778
Fax: 888-269-6520

Division Overview

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Program Highlights


For non-clinical questions related to the COVID-19 outbreak, please contact 2-1-1.

Alaska 2-1-1: Get connected. Get answers.


Applications for Public Assistance

Use the links below to apply.

  • Complete a paper Application for Services and send by mail, fax, email, in-person/lobby drop box, direct secure messaging (requires a DSM account), or through a fee agent.
  • Contact the Virtual Call Center 800-478-7778 (TDD/Alaska Relay: 7-1-1) and apply for benefits over the phone
  • One Fax for All Offices - DPA’s statewide toll-free fax number is 888-269-6520, and Anchorage area residents can dial 907-269-6520.
  • See our Contact Us page for more information.

Tips For Faster Service - Send Proof Before We Ask!
Copies of applications are available at local offices, and we can mail one to you if asked.
An electronic application is not available for programs other than MAGI (income-based) Medicaid at this time.

Medicaid Applicants please note:

  • Income-based Medicaid applicants are encouraged to apply at This is the fastest way to see if you’re covered.
  • Older age or disability Medicaid applicants should only use the following (paper) application at this time:

(for most assistance programs)

Other Applications

Review or Recertification

  • The Eligibility Review Form (GEN-72) can be used for most programs. The division sends a prefilled review application form with the standard recertification or review notice.
  • Please note the reporting requirements for our programs, which can be reported directly to your local office, with a GEN-72 or other form.

Other Forms

More Public Assistance forms can be found on our Forms and Information page.

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